Terms and Conditions


ORDERING


1.Upon ordering and paying, no refund will be made should you back up on your order/s. So only order if you are 100% sure of your purchase!
2.Prices indicated are non-negotiable.
3.After you have placed your order, we will issue you a confirmation email within 24hrs. Thus, you can make your payment once you have received the confirmation email.
4.*NOTE* Please do not make payment unless we have responded to your order/s.

PAYMENT


1.Payment can be made within 24 hours to POSB SAVINGS 109-46252-7 via iBanking or ATM Bank Transfer.
2.Payment has to be in within 24hrs if not order/s will be declared void. So don't delay your payment! Notification of late payment is much appreciated.
3.After payment is made, please provide us the following for verification:
FOR iBANKING USERS: EMAIL US YOUR iBANK NICK.
FOR ATM BANK TRANSFER USERS: EMAIL US THE DATE & TIME OF YOUR TRANSACTION OR  A SNAPSHOT OF YOUR TRANSACTION RECEIPT.


SHIPPING 


1.All prices indicated are inclusive of free normal postage fee.
2.Additional $2.24 will be added should customers opt for Registered postage method.(We highly recommend it because a tracking number will be issued to you by Singpost and thus it is a safer mailing method, normal postage is at your own risk!)
3.The Makers Factory will not be held resposible for any lost parcel mailed via normal postage.
5.All parcels will be mailed out within 2 working days from the day payment has been verified.
6.Normal Mail parcels will reached you in 2-4 working days.